Shipping policy
Shipping Policy – Ibex Wallets
At Ibex Wallets, we are committed to delivering premium leather products to your doorstep quickly, safely and reliably.
Shipping Charges
We offer nationwide delivery with a flat shipping charge of Rs. 200 on all orders, regardless of location or order size.
Order Processing Time
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All orders are processed within 1–2 business days after confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
Estimated Delivery Time
Once dispatched, your order will be delivered within:
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2–5 business days for major cities
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3–7 business days for other areas
Delivery timelines may vary slightly depending on your location and courier service.
Order Tracking
After your order is shipped, you will receive your tracking number via WhatsApp or SMS so you can monitor your delivery in real time.
Delivery Information
Please ensure that your shipping address and contact number are accurate at checkout.
Ibex Wallets is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
Damaged or Missing Packages
If your package arrives damaged or incomplete, please contact us via WhatsApp within 24 hours of delivery with clear photos of the issue, and our team will assist you promptly.
Need Assistance?
If you have any questions regarding shipping, feel free to contact our support team on WhatsApp.
Your satisfaction is always our priority at Ibex Wallets.Â